🔁 REFUND & RETURN POLICY

Returns & Refunds

Due to the intimate nature of our products, we maintain strict hygiene and safety standards.

  • All sales are final after 30 days from the original purchase date.

  • To be eligible for a full refund, items must be:

    • Unused

    • Sealed

    • Unopened

    • Untampered with

    • Returned in original packaging

    Any product that shows signs of use, damage, or tampering will not be eligible for a refund.

Defective Products

Defective devices may be eligible for an exchange upon review and investigation.

Approved exchanges will be for a product of equal or lesser value.

Proof of purchase is required for all refunds and exchanges.

Shipping fees are non-refundable unless the return is due to a verified defect.

Honeyroom reserves the right to deny returns that do not meet the above conditions.