🔁 REFUND & RETURN POLICY
Returns & Refunds
Due to the intimate nature of our products, we maintain strict hygiene and safety standards.
All sales are final after 30 days from the original purchase date.
To be eligible for a full refund, items must be:
Unused
Sealed
Unopened
Untampered with
Returned in original packaging
Any product that shows signs of use, damage, or tampering will not be eligible for a refund.
Defective Products
Defective devices may be eligible for an exchange upon review and investigation.
Approved exchanges will be for a product of equal or lesser value.
Proof of purchase is required for all refunds and exchanges.
Shipping fees are non-refundable unless the return is due to a verified defect.
Honeyroom reserves the right to deny returns that do not meet the above conditions.